We use SplashTop tools for remote support.
Click here to download the Support Tool
Download should start automatically after you click the above button.

Please install the tool and OK all prompts, then provide the support technician the 9-digit Support Key.


You must be on the phone with tech support agent, and front of the device that you need support with.

Support is provided to clients who have an active support contract or users who need help with a limited trial version.