When a list is displayed, hold the CTRL key and click on the record you wish to select. To select multiple records, keep holding the CTRL key and select the records. If you wish to select a block of records, hold the Shift key and click on the first record, then click on the last record you want while still holding the shift key
Example 1: On accounts list, select records and add to mail database, then you print the labels.
Example 2: Go into Audit list and select records and you want to delete, then click the Delete button.
If you wish to highlight all records, click the first record, then hold the Shift key, then press the Page Down key until you reach the end of the list.