Trip Cancellation

Here is how LimoWiz handles trip cancellations:

Option 1:

If a trip is deleted, it's removed from the list of the reservations and sent to the deleted log (under Trips menu). This can be restored as long as no Index and Pack is performed. You should restrict the Delete Trips under the User Setup for each user you do not want to delete trips. See the Tools menu, LimoWiz User Setup. You need to login with the MASTER user id to make change settings.

Option 2:

Trip can be also be marked as canceled but not actually deleted from the system. This is the preferred method.

On the dispatch window, you have the S column when double clicked for the trip you want to set status for, you may choose:
 
B: Canceled Billable, this can be used when a customer has a no show or late cancellation and you still want to charge him.

 
X: Canceled and NOT Billable, this can be used when a customer cancels a trip and do you're NOT going to bill.